Oops. Shouldn't have hired George.

I have discovered what is wrong with the health insurance industry.  It appears that George Costanza is working at one of the major insurance companies.  See the photo below of actual correspondence from one of our insurance companies.



  "Oh, no!  I'm sorry.  It's the Moops.  The correct answer is the Moops."
Thanks to Dr. Carrie Kelly for finding this.